Privacy policy
Last updated: February 28, 2026
Hey there! 👋 At CAYRODY STUDIO, your privacy is super important to us. This page explains how we collect, use, and protect your info when you shop our artistic collections, browse our site, or chat with our team. Think of it as our way of keeping you in the loop while making sure your info stays safe.
By using our store and website, you agree to the practices described here.
1. What Info We Collect
“Personal info” means anything that can identify you—like your name, email, or shipping address. We don’t count anonymous info or data that’s completely de-identified. Depending on how you interact with our studio, we might collect:
Contact details: Name, email, phone, and shipping/billing address.
Payment info: Credit/debit card numbers and transaction details (processed securely).
Account info: Username, password, and personal style preferences.
Shopping activity: Items you browse, add to your cart, wishlist, or return.
Messages to us: Any info included when you contact us for support at love@cayrody.com.
Device & Usage info: IP address, browser type, and how you navigate our site.
2. Where We Get Your Info
From you: When you create an account, shop for our unique designs, or send us a message.
Automatically: Via cookies and tech that help us improve your shopping experience.
Service providers: Like Shopify, our global delivery partners, or payment processors.
3. How We Use Your Info
We use your info to make your CAYRODY STUDIO experience awesome:
To serve you better: Processing orders from our global hubs, suggesting cool items, and handling returns.
Marketing & Ads: Sending emails about new "drops" or personalized promos based on your style.
Security: Keeping your account safe and maintaining a secure shopping environment.
Communication: Responding to your questions and keeping you updated on your order status.
4. Who We Share Info With
We only share info for legitimate business reasons:
Shopify & Service Providers: For payments, customer support, and tech operations.
Global Fulfillment Partners: Since we ship locally from the UK, USA, Canada, Australia, and Hong Kong, we share necessary details with our regional workshops to get your order to you faster.
Legal Requirements: Only when required by law or to protect our rights.
5. About Shopify
Our store is powered by Shopify. They help us process your data across countries to ensure a seamless experience. You can check Shopify’s Privacy Policy for more details.
6. Kids’ Privacy
We don’t knowingly collect info from kids under the legal age. If a child shares info with us, parents/guardians can request deletion anytime.
7. Security & Retention
We work hard to protect your info, but no system is 100% perfect. We keep your data only as long as necessary to provide our services or comply with legal obligations.
8. Your Rights
Depending on where you live (UK, US, CA, AU, HK, etc.), you may have the right to:
Access, correct, or delete your personal info.
Opt-out of targeted ads or marketing emails at any time.
Request a copy of the data we hold about you.
9. International Transfers
As a global brand headquartered in the United Kingdom, your info may be processed in different regions following strict legal safeguards.
10. Updates
We may update this policy occasionally to reflect changes in our studio. The "last updated" date at the top will always show you the latest version.
Contact Us
Questions? Concerns? Just want to say hi? 💬
Email us at: love@cayrody.com
We’re happy to assist and typically reply within 24 business hours (Mon–Fri).
